FAQs

WELCOME to the NEW AF1!  Here are some tips to get you logged in and ready to explore this awesome new website!

First of all, make sure to delete your old bookmarks to the login or store pages.  Please go to the new versions of the page and re-add the bookmarks

If you were used to the old AF1, logging into this website might feel confusing.  In fact, it's easier!  You only have to log in once, right here.   After you've logged in, the "LOG IN/JOIN" link on the nav bar will change to "MY ACCOUNT."   That's where you go to change your personal information, including your bulletin board handle (message board username). 

Once you are logged in through AF1, you can go right to the message board and begin posting!  You do NOT need to log in at the message boards.  In fact, if you try to click on the "log in" on the boards, it will just link you to the AF1 log in. 

And you know what?  You can go straight to the store once you're logged in, too!  You're all set to shop and if you're a Gold or Platinum member, your store discount will be included.

So the new AF1 is super easy, with only one log in and then you're off!  If you still have trouble, please email customerservice@aeroforceone.com and we'll help you out as fast as we can.