Refunds & Cancellations

In the event that a performance is either cancelled or postponed, Paid will make every effort to email you and/or post on aeroforceone.com information about the cancelled or postponed shows. Please make sure you check the site before you leave to attend the show. If a show is postponed, your tickets will be valid for the newly scheduled show and WE do not offer refunds for rescheduled shows. If you cannot attend the newly scheduled show, please contact customerservice@aeroforceone.com or call 508-791-3807.

If the show is cancelled, WE will issue you a refund for the face value of the ticket you purchased and for shipping costs if the merchandise associated with your ticket package has not been shipped. If the merchandise with your ticket package has been shipped, no refund on shipping costs will be provided. All service, convenience and processing fees are non-refundable, as the services for those fees would have already been incurred. Cancelled and/or postponed shows are out of our control. While WE regret the inconvenience caused by these circumstances, WE will not be held responsible for any costs or damages you may occur due to the postponement or cancellation of shows.